Color: 1
Shipping Policy
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Orders are processed and shipped within 3 business days after payment confirmation.
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Your order will be shipped using the delivery method selected at checkout.
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Please provide a complete and accurate shipping address and phone number to avoid delays.
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We support combined shipping for multiple items, including mixed colors or models.
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Buyers are responsible for any customs duties or import taxes, if applicable.
Wholesale & Custom Orders:
We offer customization options for bulk orders with a minimum order quantity of 500 packs. Contact us with your preferred size and style details before ordering.
Customer Support:
All messages are answered within 1 business day. If you don’t receive a reply, please resend your message and we’ll respond as soon as possible.
Return & Exchange Policy
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Buyers must provide photo or video proof if there is an issue with the item.
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If you’re not satisfied, you may request an exchange (buyer pays return shipping).
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For defective or incorrect items, please contact us within 3 days of delivery to arrange a replacement.
Feedback Policy
Your satisfaction is our top priority. If you have any concerns with your order, please contact us first—we are committed to resolving any issue quickly and professionally.
If you’re happy with your purchase and service, we truly appreciate your positive feedback and 5-star review, as it helps our store grow and continue serving reptile lovers like you.